The firm objective of Spaulding Law Group is to provide competent, personalized and attorney only consumer bankruptcy representation to residents of Southern California.
This means an attorney at Spaulding Law Group will always handle every single aspect of your case from beginning to end. We will not allow our clients to be handled by anyone who is not an attorney with our firm or an associated attorney. Many consumer bankruptcy firms, and reputable ones at that, depend heavily on unlicensed paralegals, salespeople, or other support staff to handle their clients once the law firm has been retained and paid. This often results in a very unhappy client because the client has little to no contact with any attorney after the initial consultation where the client retained and paid. Although we are a for-profit business like most other law firms, we refuse to seek profit at the expense of our clients by using non-attorneys to handle tasks that the client would rather have an attorney handle.
In our experience, people seeking representation with insolvency issues are already at their breaking points with respect to stress and frustration. The last thing a client wants is to meet “their” attorney one time and never see that attorney again. Though it may be more cost effective for consumer bankruptcy firms to allow unlicensed paralegals or other support staff to conduct meetings and have the majority of interaction with their clients; we know that the client rarely, if ever, prefers this.
Our objective is to have an attorney driven, hands-on approach to all client interactions. We know from experience that this leads to 3 very important results:
- A much happier client,
- A more knowledgeable and diligent representation of our client, and
- A genuine connection with our client that lasts long after representation is completed.
These 3 results are the goals that drive our firm objective; to provide competent, personalized and attorney only consumer bankruptcy representation to residents of Southern California.